PRIVACY POLICY

Last Updated: 03rd November 2023

At Alpha Solar Energy Systems (Pvt) Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our lead generation campaigns conducted through Facebook. Please take a moment to read this policy carefully to understand our practices regarding your personal data.

  1. Information We Collect

We may collect the following types of information from you when you interact with our lead generation campaigns on Facebook:

1.1 Personal Information:

– Name

– Email address

– Phone number

– Location (city/country)

– Any other information you choose to provide

1.2 Non-Personal Information:

– Browser information

– Device information (e.g., device type, operating system)

– IP address

– Cookies and similar tracking technologies

  1. How We Use Your Information

We may use the information collected for the following purposes:

2.1. Lead Generation: To contact you and provide information about our products, services, or offers based on your expressed interest in our campaigns.

2.2. Communication: To respond to your inquiries, requests, or comments and provide customer support.

2.3. Marketing: To send you marketing communications, newsletters, updates, and promotional materials when you have given your explicit consent to receive such information.

2.4. Analytics: To analyze and improve the effectiveness of our lead generation campaigns and our overall marketing efforts.

2.5. Compliance: To comply with legal and regulatory requirements.

  1. Disclosure of Your Information

We may share your information with third parties only for the following purposes:

3.1. Service Providers: We may share your information with trusted service providers who assist us in performing various business functions, such as email marketing, data analytics, and customer support.

3.2. Legal Requirements: We may disclose your information in response to legal requirements, court orders, or other legal processes.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information and improve the user experience on our website. You can manage your cookie preferences by adjusting your browser settings.

  1. Your Choices and Rights

You have the following rights regarding your personal information:

– The right to access and correct your personal information.

– The right to withdraw consent for marketing communications at any time.

– The right to request the deletion of your personal information, subject to legal obligations.

– The right to object to the processing of your personal information.

– The right to data portability, where applicable.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed as completely secure.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on our website with the date of the last revision.

  1. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

Alpha Solar Energy Systems (Pvt) Ltd
121, Castle Street,
Colombo 08

By using our lead generation campaigns on Facebook, you consent to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from interacting with our campaigns.